Beneficial Finance
It's worth pointing out that Beneficial Finance is a seriously fucked-up organisation, and really ought not to be trusted with your money.
I took out a consolidation loan with them a few years ago, and a year ago, when I moved into this new place, I visited the office to give them my new address and to get my balance amount.
Flash forward to today. By my calculations I should've had only a couple of hundred quid left on the balance, so I decided to pop into the office and get it cleared.
First, they took my address to confirm my identity, but they couldn't find me. That's because they didn't apply my change of address a year ago.
And when I asked for the balance, it was over a thousand pounds more than I was expecting. That's because they gave me the wrong balance last time.
Hey, maybe the account with that balance had the address changed to mine? Who knows? Do you think they care?
I took out a consolidation loan with them a few years ago, and a year ago, when I moved into this new place, I visited the office to give them my new address and to get my balance amount.
Flash forward to today. By my calculations I should've had only a couple of hundred quid left on the balance, so I decided to pop into the office and get it cleared.
First, they took my address to confirm my identity, but they couldn't find me. That's because they didn't apply my change of address a year ago.
And when I asked for the balance, it was over a thousand pounds more than I was expecting. That's because they gave me the wrong balance last time.
Hey, maybe the account with that balance had the address changed to mine? Who knows? Do you think they care?
Labels: bad companies, beneficial finance, untrustworthy financial organisations
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