iTunes Don’t Want My Money No More
Published on Sunday, January 6th 2008 at 4:08 pm by FoxBoom!
The last song I bought from iTunes was back in July 2007. My credit card expired, so I put the new one in and…
“Payment processing is temporarily unavailable. Please try again later.”
I’ve been trying again and trying again for months. I’ve been trying my other credit card, and my debit card for months.
I don’t know why it took me months to write to Apple Support, but last night I eventually did… and they told me it was my bank’s fault. But all those cards work just fine anywhere else online or in retail…
I’m sick to fucking death of Apple Support telling me “.mac is fine, it’s just you” or “iTunes is fine, it’s just you”.
This is the company I had to take to court because their support team stole my iPod. This is the company whose support team had to repair my Macbook Pro three times because they didn’t test it before returning it. This is the company whose online backup service wouldn’t let me restore my backups! And now, the company I’ve been evangelising for years won’t help me buy from their music store.
They build great hardware, but so help me, Apple’s service and support really pisses me off.
Categories: Technology | Tags: itunes |
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January 6th, 2008 at 11:07 pm
Actually, you are not the only one having problems with credit cards and .mac. There seems to be lots of issues with the services associated with .mac, like Back To My Mac (or Beta Test Mass Market), sync services, and iTunes. To their defense they are doing a major update here in the states.
And you should take the support team to court as it sounds like they are very incapable!