FoxBoom!

I am the fox, goo-goo-ga-choob

New .Mac, New Support

So I went to the support site to send an e-mail about resizing the mail columns in MobileMe, but this time there was an option to chat with a support agent instead.

So I did.

And man, it was by far the most positive support experience I’ve ever had out of Apple. Sarah might just be an anomoly, but I’m hoping she’s part of a whole new culture. Y’know, one that listens and understands and cares. Good God, please don’t let her be an anomoly.

But yeah, it turns out you can’t resize the columns. But I did get a link to the feedback form to see if I can get it fixed.

Leave a comment: