I Know
Published on Tuesday, July 29th 2008 at 6:05 am by FoxBoom!
I know I keep complaining about it, but I really don’t have anywhere else to go.
Really. $100/year doesn’t actually seem to buy any kind of customer support at all.
MobileMe has wiped all my phone’s contact details. All the support agents have gone home (don’t we outside the US pay for support too?), they don’t accept phone or e-mail support anymore, and the discussion boards are offline.
Seriously, who at Apple thinks this is acceptable?
Categories: Technology | Tags: apple support, iphone, mobileme |
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July 29th, 2008 at 12:03 pm
I know that I’ve agreed with you before on this very issue, but it does not hurt to agree again. Apple has really let me down on this one.
I’ve been having problems with the iPhone and Applications. The Application Store tells me that I have updates that I can’t seem to download and install. Many applications just simply crash on me.
MobileMe has been a big disappointment. I can no longer copy large files to my iDisk as it crashes after a certain file size or data transfer ratio has been achieved (I need to do some more trouble shooting). Contacts and MobileMe are not friendly at all (I have to keep re-syncing them from every device to get them to my iPhone) and don’t even get me started on Exchange Email…
So yeah, we feel your pain.
July 29th, 2008 at 12:16 pm
It’s tales of woe like this that make me glad I’m going down the “harder” road of running my own server :P