FoxBoom!

Every month, the top two search phrases that people hit this blog with are “foxboom” and “westward bound”. I have no idea why people would be searching for the first, but I guess the second is down to kinky little buggers.

Another big one is a barrel of variants on “payment processing is temporarily unavailable”. which is thanks to Apple sucking at web services and having to take their credit card services offline for 23 hours out of the day and leaving us poor suckers to plead for help online. In fact, I even got two hits from “apple support sucks” last month. And “google calendar sucks on iphone” and “mobile me is down”, and “mobile me contacts disappeared” and “mobileme resize problem” and “fuck apple”… man, all this MobileMe hating!

Wow… I’m even the fifth result on Google for “fuck apple”.

And some things are just totally unpredictable. Like being on the first page of results for “norm abram icon”. Or being the top match for “orona fursuit”.

God, I love you guys!

The GPS and everything is great and all, but this is why I need to upgrade.

The last song I bought from iTunes was back in July 2007. My credit card expired, so I put the new one in and…

“Payment processing is temporarily unavailable. Please try again later.”

I’ve been trying again and trying again for months. I’ve been trying my other credit card, and my debit card for months.

I don’t know why it took me months to write to Apple Support, but last night I eventually did… and they told me it was my bank’s fault. But all those cards work just fine anywhere else online or in retail…

I’m sick to fucking death of Apple Support telling me “.mac is fine, it’s just you” or “iTunes is fine, it’s just you”.

This is the company I had to take to court because their support team stole my iPod. This is the company whose support team had to repair my Macbook Pro three times because they didn’t test it before returning it. This is the company whose online backup service wouldn’t let me restore my backups! And now, the company I’ve been evangelising for years won’t help me buy from their music store.

They build great hardware, but so help me, Apple’s service and support really pisses me off.